Privacy Policy-Mzuzu Privacy Policy
Effective Date: 30 July 2025
Mzuzu Attorneys – Your Legal Partner for Trusted, Compliant, and Confidential Service.
At Mzuzu Attorneys, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store. And disclose your personal data in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws of South Africa.
1. Who We Are
Mzuzu Attorneys is a South African legal practice offering services in civil, criminal, corporate, and family law. As legal professionals, we hold client confidentiality and data protection to the highest standard.
2. What Personal Information We Collect
We may collect and process the following types of personal information:
- Full name and identity number
- Contact details (email, phone, physical address)
- Employment or business information
- Legal matter details
- Payment or banking information (when necessary for invoicing)
- Any documentation provided to us as part of legal representation
- Information automatically collected via our website (e.g., cookies, IP addresses)
3. How and Why, We Use Your Information
- Your personal data is used strictly for the purposes of:
- Providing legal advice and services
- Complying with legal obligations and regulatory requirements
- Communicating with you regarding your legal matters
- Administering contracts and billing
- Conducting conflict checks, due diligence, and case evaluation
- Improving our website and services (via anonymized analytics)
4. Lawful Basis for Processing
- We process your information based on:
- Your consent (when you contact us or submit online forms)
- The performance of a legal service contract
- Our legal obligation to comply with South African law
- Legitimate interest in providing and improving legal services
5. Information Sharing
We do not sell or rent your personal information.
We may share data with trusted third parties only where necessary, such as:
- Regulatory authorities or courts (as required by law)
- Advocates, experts, or consultants involved in your case
- IT, document management, or payment service providers (under strict confidentiality agreements)
6. Data Security
We maintain appropriate administrative, technical, and physical safeguards to protect your information. This includes secure client files, encrypted systems, and restricted access protocols.
7. Your Rights Under POPIA
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Object to or restrict processing
- Withdraw consent (where applicable)
- Lodge a complaint with the Information Regulator
To exercise any of these rights, please contact us at privacy@mzuzuattorneys.co.za.
8. Cookies and Website Tracking
Our website may use cookies for basic functionality, analytics, and security. By using the site, you consent to this, but you may adjust cookie settings in your browser at any time.
9. Retention of Information
We retain your personal information for as long as necessary:
- To fulfil legal and contractual obligations
- For the duration of your legal matter
- As required by legal practice rules (e.g., Legal Practice Council retention periods)
10. Minors
We do not knowingly collect personal data from anyone under the age of 18 without appropriate parental or guardian consent.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Substantial changes will be communicated directly if necessary.
12. Contact Us
For questions about this policy or your data, contact:
📞 013 590 1835
🌐 www.mzuzuattorneys.co.za